About us
Welcome to UPSEND Advocacy Service, our mission is to ensure that every child or young person with Special Education Needs (SEN) receives a suitable education that meets their needs.
At UPSEND we know that securing the best support can feel like an uphill struggle, leaving you feeling alone, confused and not knowing which way to turn. We understand how stressful, frustrating and upsetting this process can be. UPSEND is here to help you navigate the system with advice, support and representation so you truly have someone on your side.
UPSEND understands that every child or young person is an individual and therefore it stands to reason that the type of SEN support they need will be unique. With this in mind, UPSEND is unique too. Unlike other advocacy services we don't offer packages of 'one size fits all' support, we offer individualised flexible support on a pay as you go basis so you only pay for advice or support that you need.
At UPSEND our ethics are at the heart of everything we do which is why we offer a free 20 minute appointment to discuss your situation , providing you with the information so you can decide if our services are right for you, we also have free resources and links available in our Resources section .
Meet the Team
UPSEND is a family owned business
Dawn Proctor - Director & SEND Advocate
I have a diverse background with experience in higher education, alternative education, and healthcare. As a parent of four children, two of whom have special educational needs, I have experienced how frustrating and complicated the system is. I wanted to create an organisation that supports, cares and provides the correct advice when you need it most.
I am SEND law qualified* and take a keen interest in keeping up to date with law changes and campaigning on behalf of children, young people and their parents and carers
*IPSEA levels 1,2 and 3
Matt Proctor - Director
As a board director for UPSEND, I help shape the company's strategy whilst offering hands-on support and guidance. I bring my experience, network and governance oversight to ensure we grow responsibly and stay aligned with our long-term vision.
